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One simple dashboard for all Whatsapp chatbot metrics

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Understand your audience and analyse its behaviour

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Measure user engagement, retention and cohort participation

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  • What is CHATWISE?
    Chatwise.io is a software as a service chatbot platform provider powered by Whatsapp for Business API. The mission of CHATWISE is to facilitate automated Whatsapp messaging channels using chatbot technology and advanced customer relationship management tools. Our Whatsapp messaging solution helps businesses: - generate new customer leads - facilitate "guided selling" - perform client/emploee onboarding - act as a 24/7 customer sevice point of contat CHATWISE software integrates into social platforms such as Facebook and CRM tooofls like Salesforce.
  • What is a chatbot?
    A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. If you are Whatsapp or Facebook Messenger user yourself, you can picture chatbots as robots responding to your messages automatically without waiting times or delays.
  • How does CHATWISE work?
    CHATWISE helps businesses and organizations set up Whatsapp chatbots in their favourite channels like Facebook Messenger, WhatsApp or on their website/e-commerce store. The chatbots sell products, accept payments, generate leads or just get you the information you need. As long as chatbots are run in messenger apps, they can directly be powered by social campaigns, making them very scalable.
  • Who is CHATWISE for?
    Businesses or organizations with annaul revenue between €50.000 and €1 million that require Whatsapp Business API for either chatbot operated marketing campaigns or message broadcasting. Our customers typically send at least 100.000 messages per month.
  • What are the main features of CHATWISE?
    CHATWISE is an individual solution with a platform compotent. Therefore customers can request features or add-ons depending on their Whatsapp for Business use case. Here's a list of the most important features: - You can add multiple agents to your WhatsApp live chat. You can assign different roles to your agents (i.e. sales, customer support, refunds & returns). - Keep your customers informed by sending out order statuses and parcel tracking numbers - Fast setup and integration in all Facebook and Whatsapp marketing channels. Use social ads at scale to retarget to you customer via other social channels - Integration of WhatsApp Livechat and/or Chatbot in a Website/e-commerce store - Integration of Facebook Messenger Livechat and/or Chatbot in a Website/e-commerce store - Integrated in-chatbot payments for accepting payments or fundraising - Port a telephone number of your choice - No limit to monthly users or user conversations - Seamless Salesforce, Google Sheets and Zapier integration
  • What are the main benefits of CHATWISE?
    - The lowest setup cost and cost per message (from $0.0007) in DACH & CIS regions - Dedicated customer support for all customers via Zoom/Google Meet - Seamless integration with CRM tools and Zapier - Quick installation: integrate the livechat or chatbot widgets into websites with one line of code - Full compatibility with social media campgaings on Facebook - Decrease lead acquisition costs by 40% by prequalifying potential clients via chatbots - Accept payments or conduct surveys using Whatsapp chatbots - Customise Whatsapp website chat design to your liking
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